Staff very pleasant, you are made to feel most welcome. Food is excellent and plenty of it. Lots of activities to keep you entertained. Would recommend this home to others.
S D, Wife of Resident
We are delighted that dad is so happy here. His room is lovely, the staff are wonderful and he has made new friends. A wonderful care home.
Harry W Son of Resident
Primrose Lodge exceeds every expectation I had for a care home and I am very happy.
My mother's arrival to Primrose Lodge was beautifully handled. Prior to her arrival, we were able to arrange her room with home comforts; painting, photos, bed linen and clothes plus a few items of furniture with the kind help of the caretaker, so as to ease the transition.
All the while the staff were kind and helpful and cheerfully attended to any request. There are activities where guests are encouraged to join in or not, whichever suits the individual. Fresh fruit and a lovely sweet shop add to the pleasant feeling of comfort. As a visitor, the staff are always welcoming and the whole house appears fresh, lively and fragrantly clean no matter what time of day one turns up for a visit. My mother has resided here since 12th January 2017 and has settled in well, greatly aided by the managers kind acceptance of mothers little dog who enjoys lovely kind attendance from the staff who help mother with her on a daily basis.
A C Daughter of Resident
I find this care home for my father really great, staff are kind, considerate and nothing is too much trouble. Food is very good and the rooms are lovely. Lots of activities and superb service for all elderly people, I was worried when my father went to the home, but even my worst fears have been completely dispelled.
M M Relative of Resident
I feel very happy to know that my Mother is being cared for in such a lovely care home with a lovely family atmosphere. Management and staff are all very caring and helpful. When we were looking for a care home for my Mum we were recommended Primrose Lodge by a friend and at our first visit I knew this was the right place for her.
Jill Daughter of Resident
Primrose Lodge is a caring, friendly and professionally managed care home. The management and staff encourage the family and friends to play an active roe in the wellbeing and social aspects of residents. To this end it has a very vibrant family and friends association that among other things raises funds that directly go towards the residents social programmes. There is always a cheerful atmosphere amongst the whole staff despite the pressure they face. The residents are always immaculately dressed and groomed and this is entirely due to care given by the staff. It may not have all the trappings of a five star hotel but it delivers five star care to its residents.
Roger F Son of Resident/service user
We were given very good information and allowed to look round the home to our convenience. It was also very clean and the staff very helpful. Everything we wanted to know we were told.
Patricia R Resident/service user
I do appreciate all that is done at Primrose Lodge. It is an excellent care home, with very caring and kind management and staff. The premises is very well kept, clean and bright looking.
Having just read the latest CQC report for Primrose Lodge I felt Obliged to contact you and congratulate yourself and the team. A great read and clearly a reflection of the service and hard work that has been put into the home.
From the first visit we found a homely, welcoming atmosphere with a range of facilities to suit all. Everyone we came into contact with at Primrose Lodge was friendly, cheerful and professional.
Mr & Mrs R.
My mother spent the last three years of her life at Primrose Lodge, she was happy there, very well cared for and when she was up to it enjoyed the little trips out. She looked forward to the activities which were available to her and getting her hair done by the visiting hairdresser. Towards the end of her life when she became more difficult to look after, the staff were caring and compassionate and always kept my sister and myself informed. I would happily recommend Primrose Lodge to anyone looking for a care home for a loved one.
Daughter of Resident
I couldn't be happier or as at ease with the care and consideration and support dad has received since he first started living at Primrose Lodge, July 2015. All the staff are dedicated to the task at hand and create as far as is practicable a family atmosphere. Lots of activities and trips out create a social and sociable atmosphere.
Son of Resident
Life here is like a wonderful dream!
Resident texted his niece just after moving in to Primrose Lodge Weymouth
Thank you all so very much for making us so very welcome today on the occasion of Mrs D’s 103rd birthday. We both had a great time with you all and we will cherish the afternoon for a very long time.
Deputy Mayor and Mayoress, Weymouth and Portland
I just want to say my thanks and appreciation for the way that the staff look after and care for my son at Primrose Lodge, under your management. I know personally that the job of work you do in caring for so many requires a lot of patience, kindness and understanding along with some firm and gentle control and guidance, qualities that are often hard to develop in this busy world.
Many thanks for all of your kind care and attention to me whilst I was with you all, it helped me greatly.
Well run home. Staff really care for residents and aware of their needs and requirements. Home very good at picking up any health issues and arranging suitable health professionals to deal with some.
I looked at a lot of care homes before i chose Primrose Lodge. I did not make appointments just knocked on doors. The lodge was just what I wanted I knew they could meet her needs, she requires a lot of care. They are very professional. Their skills are very good. There are shops, cafes and pubs and the beach all within walking distance so they can get out, so it's really ideal.